Diversity is a Bottom Line Issue
Our commitment to diversity extends to all aspects of our business. Just as we need employees who can relate to our customers, speak their languages, reflect their tastes and preferences, so too should our suppliers, our community partners and the nonprofit organizations we support. That is what builds customer loyalty, stimulates economic growth and draws out the entrepreneurship we need to compete.

Our Leadership Commitment
We have a commitment to diversity that stems from the top of the business. In addition to a leadership team that is becoming more and more diverse, we are also governed by a diverse Board of Directors representing a variety of industries and experiences.

Our management executives are held accountable for promoting diversity in their organizations and our Diversity Performance Incentive links our employment efforts to retain, acquire & develop a diverse population of employees to meet the needs of the diverse marketplace that we serve.

Verizon Diversity Strategy
The goal of our diversity strategy is to have an aligned and integrated workplace where diversity is transparent, and where Verizon is an inclusive organization that leverages the diversity of employees, customers and suppliers for increased productivity, profitability and an enhanced reputation.

The components of the strategy:
The Inclusion Index — Measures employees' sense of belonging through an index developed by our research team based on responses to our Employee Opinion survey. The survey also measures employee satisfaction.
Diversity Performance Incentive — A measure that tracks the workforce composition in each line of business, as well as the number of hires and promotions of diverse candidates. Each line of business has a unique goal, depending upon their individual unit's composition.
Supplier Diversity — Measure derived from the procurement opportunities and developing and advocating a diversified Supplier base.

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